REFUND POLICY

Swiss-Society.com Return and Refund Policy

Last updated Friday 10 May 2025

Thank you for shopping with us at [momchapter.com]. Our Return and Refund Policy aims to ensure a smooth and transparent experience. Please review the guidelines below for eligibility, processes, and timelines for returns, refunds, and exchanges.

Scope and Contact Information

For questions regarding returns and refunds, please contact us through any of the methods below:

  • Email: [support@momchapter.com]

  • Phone: [+971585021997]

  • Address:[Hasseli Consulting FZCO, Building A1, Silicon Oasis, Dubai, UAE]

     

Policy Overview

  • As we offer digital product (Ebook), we do not offer a Refund or Return, only replacement buy defective File.  

Order Cancellations

You may cancel your order within 30 min of purchase by contacting our customer service team. If your order has already been delivered without any problems, then no refund or return possible. 

 

Refund Policy

  • No refund as we offer a digital product

  • Confirmation: You will receive a confirmation email once the refund is processed.

If you do not see the refund within the expected time, please check with your bank. For further assistance, contact us at [support@momchapter.com].

Exchange Policy

We offer exchanges for incorrect or defective items. Contact us within 14 days of delivery, and we’ll cover the return shipping costs for eligible exchanges. 

 

Exceptions and Special Cases

  • Defective or Damaged Items: If your item arrives damaged or defective, contact us within 48 hours. We’ll arrange a exchange at no cost to you and offer a replacement or full refund as per your preference.

  • Incorrect Product: If you receive an incorrect item, please contact us, and we’ll send you the digital product asap. 


Processing Times

  • 1 business day

Return Shipping Address

No Return because, we offer digital product (E-Book)

Contact Information

If you have further questions or require assistance with returns or refunds, please reach out:

  • Email: [support@momchapter.com]

  • Phone: [+971585021997]

  • Address: [Hasseli Consulting FZCO, Building 1A, Silicon Oasis, Dubai UAE]